Making Reservations

  • Post category:Speaking

Topic: Hotel

Mode: Interpersonal

Level: Novice

Students will practice making and taking hotel room reservations 

Components of this activity: A role play

Instructions to the teacher

Have your students role play where Student A is trying to make a hotel room reservation and Student B is the employee answering their phone call. The dialogue should continue until they reach a mutual agreement in each case.

Student A can choose from the following items they want as part of their reservation.

  1. King sized bed
  2. Complimentary breakfast
  3. Free laundry services
  4. Dedicated parking spot, etc.

Student B can choose from the following list of potential problems at the hotel.

  1. Only queen size bedrooms available
  2. Hotel is full for the chosen dates
  3. Parking is in a paid lot
  4. Hotel has a minimum 3 night stay, etc.