Reservation Email

  • Post category:Reading

Topic: Hotel

Mode: Interpretive

Level: Novice

Students will answer comprehension questions about a reservation confirmation email.

Components of this activity: Email sample, comprehension questions

Instructions to the teacher

Make a worksheet like the one below for your class, adapting as necessary for your context and purposes.

Instructions to students

Read the email confirmation below and answer the questions. 

The Email

Hi Ms. Doe,

This email is confirming your reservation with BestHotels.com. You will be staying at the Society Boutique Hotel in Somewhereville, Tennessee, from April 10-15th. Check in begins at 4 pm and you must be checked out by 11 am. You may adjust or cancel your reservation for up to 72 hours after booking. If you have any questions, please call the hotel at 123-456-7890. 

Enjoy your stay,

BestHotels

Comprehension Questions

  1. Through which agency did Ms. Doe book her reservation?
  2. What hotel is Ms. Doe staying at?
  3. When is Ms. Doe staying at the hotel?
  4. At what time does Ms. Doe need to check out?
  5. After how long can Ms. Doe change her reservation?