Topic: Hotel
Mode: Interpretive
Level: Novice
Students will listen to a person making a hotel room reservation over the phone and will answer the questions that follow.
Components of this activity: A script, multiple choice exercise with answers in bold.
Instructions to the teacher
- Record the following script and save it as an audio file.
- Play it in class and ask students to answer the questions.
Script
Traveler: Hello. I’m calling to reserve a room for three people.
Receptionist: We should be able to help you with that. Which dates do you need?
T: We want to reserve a room for two nights, June 10 and 11.
R: Just a minute, our internet is rather slow today. While we’re waiting, let me ask about your group. Are you three adults or will children be traveling with you?
T: It will be two adults and one child, age 10.
R. Ok. Would you prefer two double beds, or one queen bed with a sleeper sofa?
T: One queen bed and a sleeper sofa sounds good. Is that cheaper?
R: Yes, it’s cheaper and we have a room available on those dates. Would you like to reserve that room? We can reserve that room for you with a credit card number.
T: Yes, we’d like to reserve that room and here’s my credit card number
Instructions to students
Listen to a person making a hotel room reservation over the phone and answer the questions that follow.
- The caller wants to reserve a room for how many nights?
One two three
- Why is there a delay in making the reservation?
The other receptionist is away. There is bad weather. The internet is slow.
- Who will be traveling?
Three adults two adults and one child one adult and two children
- What kind of sleeping arrangement does the traveler choose?
Two double beds one queen bed and a sleeper sofa one king bed and a sleeper sofa
- Why does the traveler choose this sleeping arrangement?
He has allergies. He is a light sleeper. It’s cheaper.