Making a Reservation

Topic: Making Plans and Appointments

Mode: Interpretive

Level: Novice

Students will listen to the exchange about making a reservation and  then answer the questions that follow. 

Components of this activity: Script, comprehension questions with answers in bold.

Instructions to the teacher

1. Find someone to record the dialogue script with and save it as an audio file. 
2. Play it in class and ask students to answer the questions. 

Script

• A: Thank  you for calling [insert appropriate restaurant name here]. How may I help you?
• B: I’d like to make a dinner reservation for 6 o’clock on Friday. 
• A: Sure, no problem. How many people are in your party?
• B: Four. 
• A: All right, what name should I book the reservation under?
• B: [insert appropriate name for language here]
• A: Excellent, [Mr./Mrs name], we will see you at 6 o’clock on Friday. 
• B: Thanks, bye. 

Instructions to students

Listen to the audio and answer the following questions.

1. Which business is the person calling?
   1. restaurant
   2. hotel
   3. salon
2. What time does he want to arrive?
   1. 6 o’clock
   2. 12pm
   3. 2 o’clock
3. There are five people at the party. 
   1. True
   2. False
4. Which day of the week is the reservation?
   1. Friday
   2. Wednesday
   3. Tuesday
5. What is the name of the restaurant?
   1. correct name
   2. incorrect name1
   3. incorrect name2