Topic: Hotel
Mode: Interpretive
Level: Novice
Students will choose the situation that caused the hotel guest to make each of the following requests.
Components of this activity: A multiple choice exercise with answers in bold.
Instructions to the teacher
Assign the following task to students.
Instructions to students
Each of the following statements was made by a hotel guest. Choose the situation that caused the guest to make each request.
- Can I change my room?
- The neighboring room is noisy.
- There is no shampoo.
- The hotel has valet parking.
- Can I get more shampoo?
- There is no shampoo in the room.
- The guest needs a meeting room.
- The towels are dirty.
- Is there a laundry service at this hotel?
- The guest spilled food on his suit.
- The pool is too far from his room.
- The guest lost his room key.
- The ice machine is broken. Can you send someone up to fix it?
- The guest is relaxing in his room.
- The guest needs valet parking.
- The guest wants to know the pool hours.
- We think we lost our room key. Can we get a replacement key?
- The guest needs to request a taxi.
- The guest can’t find her key.
- The guest needs more shampoo.
- The TV isn’t working. Can you send someone up?
- The fitness room is locked.
- The guest wants to watch the news.
- The guest wants to order room service.
- We need an extra blanket. Can we pick one up at the front desk?
- It’s cold outside.
- The air conditioner is broken.
- The guest needs a wake-up call.
- Can we get a wake-up call?
- The guest wants to watch a movie.
- The guest needs to wash her clothes.
- The guest is flying out the next day.
- Can you reserve a taxi for me for this afternoon?
- The hotel shuttle is not running.
- The fitness room is closed.
- The guest wants to change her room.